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Articles on:Purchasing
Information on how to purchase and support for any related issues.

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  • Is paying by credit card/debit card over the internet secure?
    MedEntry uses Braintree (www.braintreegateway.com) as our payment gateway as it is highly secure and is supported by Australia's leading banks. Braintree is a Level 1 PCI DSS (Payment Card Industry Data Security Standard) compliant service provider, meaning it meets the highest industry standards for data security. Transactions through a Level 1 PCI DSS compliant service provider are far safer than using a credit card at a petrol station, restaurant or other retail establishments. If you are coSome readers
  • When can I get access to learning materials and book online sessions such as the UCAT workshop, weekly classes, etc?
    Paying by credit card If paying by credit card, and if the transaction is successful (99% of them are), you will get immediate access. Failed transactions are usually due to delays in entering credit card details. If paying by credit card, and if the transaction is NOT successful, please email us (with as much detail as possible) and you will get access within one business day (if the payment has been received by MedEntry). If this happens during the weekend/public holidays, please do NOT exSome readers
  • My credit/debit card was charged more than once in error, perhaps because I clicked the button twice. What should I do?
    In rare instances, your credit/debit card may be charged more than once in error. Please don’t panic! Please send us an email (info@medentry.edu.au) with details of what happened and the duplicate payment(s) will be refunded back to your card within two business days.Some readers
  • I have chosen EFT as my method of payment but I wish to pay by another means. What should I do?
    Please simply put through a new order selecting your desired method of payment. Then please email us (info@medentry.co.nz) with details of your old MedEntry order number and we will delete the old order for you.Some readers
  • Do you offer payment plans / instalments?
    Unfortunately we do not offer payment plans. However, you could order the Essential package and then upgrade to Premium package at any time by paying the difference. Similarly, you could purchase the Premium package and upgrade to the Comprehensive package by paying the difference.Few readers
  • How can I pay?
    MedEntry only accepts two forms of payment: credit card or EFT. Any payment made must be made in one go. MedEntry does not accept payment plans.Few readers
  • Can I add on items after I purchase the original package?
    After your initial purchase, you can buy any of the additional items that are available. However after the initial purchase, the price of the item may increase as some items have a discounted price when purchasing at the same time as the preparation package.Few readers
  • Can I upgrade a package after I purchase the original package?
    Yes, after buying any of the single year packages you can upgrade to another package at any time simply by paying the difference. However, the multi-year Headstart packages cannot be upgraded.Few readers

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