Q: What discounts are available?

MedEntry offers several ongoing discounts: The Premium Group - allows two or more friends to each buy a Premium package at a discounted rate. Once two or more students have each purchased their own Premium Group package they can form a group and have access to all the benefits of a Premium Individual package. The Premium Group is not available for Headstart packages. Last Year's Student discount - is automatically applied when buying the next UCAT preparation package within 12 months of the last package expiring and using the same email login as before. This discount does not apply to a Premium Group package or any of the Headstart packages. The Teacher / Principal Nominated UCAT bursary - is available to students who are nominated by their current or past teacher / careers adviser / principal. This is for the single year Premium Individual package. Schools/Unis can nominate one student per year. The Teacher Nominated Interview Training bursary is available to students who are nominated by their current or past teacher / careers adviser / principal. This is for the medical interview training bundle. Schools/unis can nominate one student per year. The Health Professional Nominated UCAT bursary - is available to students who are nominated by a health professional. This is for the single year Premium Individual package. Please note that the person nominating cannot be your relative. For more information on what scholarships are available please see the follo

Question 1

What discounts are available?

Accepted Answer

MedEntry offers several ongoing discounts: The Premium Group - allows two or more friends to each buy a Premium package at a discounted rate. Once two or more students have each purchased their own Premium Group package they can form a group and have access to all the benefits of a Premium Individual package. The Premium Group is not available for Headstart packages. Last Year's Student discount - is automatically applied when buying the next UCAT preparation package within 12 months of the last package expiring and using the same email login as before. This discount does not apply to a Premium Group package or any of the Headstart packages. The Teacher / Principal Nominated UCAT bursary - is available to students who are nominated by their current or past teacher / careers adviser / principal. This is for the single year Premium Individual package. Schools/Unis can nominate one student per year. The Teacher Nominated Interview Training bursary is available to students who are nominated by their current or past teacher / careers adviser / principal. This is for the medical interview training bundle. Schools/unis can nominate one student per year. The Health Professional Nominated UCAT bursary - is available to students who are nominated by a health professional. This is for the single year Premium Individual package. Please note that the person nominating cannot be your relative.

For more information on what scholarships are available please see the follo

Question 2

When will my Notebook and Pen bundle arrive?

Accepted Answer

Please first check that your postal address on your personal details page is correct and then contact MedEntry to confirm if your Notebook and Pen pack has been sent. Please allow up to 14 working days for your parcel to be delivered by Australia Post. If you haven’t received your package after that time please contact MedEntry.

Question 3

If I have a Premium / Comprehensive Headstart package, how many workshops can I attend?

Accepted Answer

The Premium / Comprehensive Headstart package gives you access to attend one live online workshop. If you attend the workshop early in your headstart package and wish to attend another workshop later you will need to buy the workshop again.

Question 4

Why isn’t my discount code working?

Accepted Answer

The points below are some of the more common reasons for your discount code to not be working, as well as suggestions to remedy it.

You might have entered the code incorrectly. In which case please try to enter the code again.
You may have waited too long so that the code has now expired. In which case please check where you got the code to check if/when the code expires.
You are using the code for an item that it was not created for. In which case please check where you got the code to check what the code is for.
You are using the code on the wrong website. In which case please check the website to ensure that you are on the correct one.

If you are still having trouble or none of the above concerns you please contact the office.

Question 5

Why can’t I book a workshop?

Accepted Answer

Articles on: Groups

With a Premium-Group package you book your workshop anytime after purchasing, provided you have ‘completed’ your group.

Reasons for not being able to book your workshop would be because you haven’t completed your group please check the following:

You have a brought the correct Premium-Group package
You need at least one other person to ‘complete’ your group

If you have invited a person and you can’t book your workshop please:

Check that the person you invited has also brought a Premium-Group package
Check that the email address of the person you invited is correct
Check that the email address of the person you invited is the same as the email address they used to purchase the Premium-Group package

If you are trying to join a group:

If you haven’t received the invite email with the group number:

Please contact the person who invited you and make sure they used your correct email address

If you have received the invite email with the group number:

Please make sure you are inputting the correct group number.
Please contact the person who invited you and make sure that your invitation hasn’t been accidentally cancelled.

Updated on: 11/12/2023

Question 6

Refund/Return Policy

Accepted Answer

Returns, refunds or exchanges will not be provided unless there are exceptional circumstances and the decision whether to provide a return, refund or exchange is solely at MedEntry's discretion.

The UCAT consortium of universities may at any stage decide to change the requirements for entry into medicine and other health sciences including changing the actual test required for entry - MedEntry is not responsible for these decisions and these decisions do not constitute 'exceptional circumstances' and thus will not be eligible for refunds (although MedEntry will amend preparation materials as appropriate). More broadly, any events outside MedEntry's control are not considered 'exceptional circumstances'.

To apply for a refund in any situation (whether they relate to goods or services), a request in writing will need to be provided to MedEntry stating your name and contact details, the full history of the transaction in question, a detailed list of reasons why you are requesting a refund/exchange, the contact person that you have dealt with from MedEntry, copies of all relevant documents related to the situation and any other documents. Refunds will only be considered if a request is made in writing (by email or letter) within one week of the date of purchase.

All requests for refunds will incur an administration and banking surcharge of at least 20%. Credit may be given, at our discretion, to other MedEntry courses or products after cancellations. Refunds for individual com

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